Repeat Prescriptions

Repeat prescriptions are issued for medication which your doctor has agreed you need on a regular basis. These are usually issued monthly but you will need to see your doctor at intervals decided by the doctor so that your treatment can be monitored.

PLEASE NOTE WE DO NOT TAKE REQUESTS FOR MEDICATION OVER THE TELEPHONE

New patients will need to see the doctor or pharmacist before any medication that is already taken can be prescribed by this surgery.

You can request your repeat prescription using the following methods:

• On-line via the website www.patientaccess.com, or via your chosen app- please note that you need to enrol for online services first before you can request your first prescription. Please speak to reception if you would like to register for online services but have not yet done so.
• Calling into the surgery between 08:00 and 18:30 Monday to Friday. Please bring the tear-off slip attached to your previous prescription, TICK the items that you wish to re-order and place them in the repeat prescription box situated in the foyer.  If you do not tick which items you require and leave a blank slip, your request will not be processed.  Staff cannot presume what medications you require.
• Post in your request but please ensure that you enclose a stamped self-addressed envelope with the request if you wish us to post the prescription back to you
• By asking your local pharmacist to order it on your behalf; they will collect it from the surgery for you and deliver it to your home if it suits you.

Please allow two full working days (48 hours) for prescriptions to be processed and remember to take weekends and bank holidays into account.  If medication is needed before this time, please speak to reception first who will be able to advise you further. Please note, food items and medication that can be bought over the counter, will not be processed as urgent.

To raise a Query about your medication please call the surgery or use the online consultation form Medication Request / Query.

We receive many requests from patients for urgent, same day prescriptions if they have run out medication.  Usually if patients take medication daily, it is expected that you will know how many tablets you have left each day and order your prescription with plenty of time to process your next request.  However, we understand that mistakes can be made and this can lead to patients being left without enough medication to last them the normal amount of time.

If you need an urgent prescription, then the following procedure should be followed:

• Order your prescription in the usual manner (online, via the pharmacy etc)
• Contact us to advise why the prescription is needed urgently
• Your request will be passed to whichever Doctor is available to review

Prescriptions will not be done while patients wait, and in most cases will be asked to return to collect later in the day, or collect from their nominated pharmacy if they are signed up for EPS.  This ensures that there are no interruptions for the Doctor during their clinic and helps to keep waiting times down for patients that have a pre-booked appointment. This will only be done in exceptional circumstances, and if patients repeatedly request urgent prescriptions, they will be asked to attend for a medication review with the Doctor or Pharmacist. 

Items that are prescribed, but can be bought over the counter will not be processed urgently.

If you have any queries about this, you can contact reception who can explain the process further.  Please note that reception staff are working to the guidelines and procedures put in place by the GP's, and any abuse towards our staff will not be tolerated.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65 (may be subject to annual change)
• 12-month prepayment certificate (PPC): £111.60 (please check for up to date cost)
• 3-month PPC: £31.25 (please check for up to date cost)

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030

There is further information about prescription exemptions and fees on the NHS website.

If you pay for NHS prescribed HRT medicine 3 or more times in 12 months, an HRT PPC could save you money.

Each item on an NHS prescription usually costs £9.65. You can buy an HRT PPC for a one-off payment of £19.30 (the cost of two single items).

The HRT PPC covers an unlimited number of certain HRT medicines for 12 months, regardless of why they are prescribed.

The HRT PPC does not cover all HRT medicines.Check if it covers your HRT medicine.

Before buying an HRT PPC, check if you’re entitled to free NHS prescriptions and other help with health costs using the NHS eligibility checker.

Nominated Pharmacy 

Patients have the right to choose were they receive there prescriptions. you can nominate yourself at any pharmacy by going in to the branch you choose. when your prescription request has been authorised it will be sent by EPS ( Electronic prescription service ) to your nominated pharmacy. To find more information on how EPS works please follow the link EPS information.

Our local pharmacy is Cohens Chemist located next to the surgery.

To find your local pharmacy, please use the link provided.

Find a pharmacy